Resume

Work Experience

Voiceover Artist March 2024 – Present
Freelance

Senior Instructional Designer Nov 2021 – Present
American Psychological Association

  • Developed video, graphics, and voice over audio for psychology products, and built courses in edX, Coursera, and CogBooks.
  • Conducted internal QA for fellow IDs.
  • Led the Interactivity 2.0 Working Group. Developed Storyline templates and internal QA guides and checklists.
  • Analyzed digital asset management needs and developed a new system. Rolled out change with communications, training, and documentation.
  • Ran and facilitated workshops for all instructional designers.
  • Wrote technical guides for other instructional designers on how to build PsycLearn products in edX, Coursera, and Storyline.
  • Developed quick quides (job aids) and onboarding documentation for new hires.
  • Participated in accessibility and diversity working groups.
  • Developed solutions for various issues:
    • A system and tools to tag and track diversity keywords in production documents.
    • Refined process to optimize audio and visual production, reducing time lost on unnecessary iteration.
    • Designed and implemented an outreach survey to gather data for making marketing decisions.
  • Evaluated technology tools
  • Main liaison with edX and Coursera partner support teams

LMS Administrator and Instructional Designer Sept 2021 – Nov 2021
E-Learning and Multi-Media Developer June 2020 – Sept 2021
Skilled KC Technical Institute

  • Optimized Moodle LMS and ed tech tools.
  • Project manager for LMS transition.
  • Evaluated educational technology tools and established vendor partnerships.
  • Built three programs so that the pilot could launch on time.
  • Generated instructional marketing materials.
  • Raised employee awareness and provided virtual training on the Hive project management tool.

Instructional Designer
Saint Luke’s College of Health Sciences 2019 March – June 2020

  • Raised course quality with a partnership approach to the course development process
  • Generated goodwill between SMEs and the training, learning, and development department
  • Raised the quality of written learning objectives
  • Raised levels of LMS support to faculty and students
  • Increased bank of performance support resources for faculty and students
  • Saved costs by developing 45 micro-training videos in-house for the LMS transition

Instructional Designer
Park University 2017 April – 2019 March

  • Raised the quality of partnership between academic programs and the ID function by participation in College of Management Assessment and Faculty Council of Innovation Committees
  • Increased the rigor of the course development process to meet and exceed internal and external evaluation standards
  • Raised the quality of performance support materials for new hires
  • Grew the knowledge bank of performance support materials for colleagues, faculty, and students
  • Supported faculty and students in LMS use, access to third party resources

Online Lecturer
University of Kansas Jan 2017 – Aug 222

  • Teach courses on Constructivist Learning Technologies

Research Analyst
University of Kansas June 2015 – March 2017

  • Qualitative archival of the e-Learning Design Lab under the Center for Research on Learning

Adjunct Assistant Professor
Johnson County Community College, Aug 2014-May 2015

  • Taught Introduction to computer concepts and applications (F2F)
  • Taught Introduction to Information Systems (Hybrid)

Graduate Research Assistant
e-Learning Design Lab, June 2007-2014

  • Generated funding for the lab by completing projects for internal Continuing Education, K-12 Math and Science, and external IT Sector clients.
  • Improved communications with client through frequent meetings and targeted feedback
  • Generated new K-12 products as graphic design team leader on math and science animated dictionary projects

Graduate Teaching Assistant
KU School of Education, ELPS department, Fall 2011

  • Developed curriculum and instructed middle/secondary pre-service teachers on educational technology

Communications/HR Specialist
Yum! Restaurants International, April 06-April 07

  • Increased awareness of and interest in the regional magazine, of which I was regional editor
  • Increased employee engagement in internal events as communications liaison
  • Raised engagement between senior and middle level employees through the coordinating mentoring and corporate social responsibility events

Learning & Development Senior Executive
Exel Singapore (APAC), Nov 03-Nov 05

  • Developed in-house training and team-building programs
  • Increased communication and bench planning efforts through organizing recurring regional employee development programs across the Asia Pacific region and USA
  • Grew employee engagement from day 1 of new hire onboarding through facilitated activities

Technology Experience

  • Microsoft office
  • Articulate Storyline 360, Rise
  • Vyond, Camtasia, iMovie, WeVideo video editing
  • Photoshop, Canva
  • Illustrator and InDesign
  • Screencasting (Camtasia, Wink, Screencast-o-matic, Articulate Peek)
  • Audacity audio editing
  • Net meeting tools (Zoom, Adobe Connect, Google Hangout, Skype, TeamViewer)
  • LMS – Blackboard, Desire2Learn, Moodle, Canvas, TalentLMS
  • MOOC Platforms – Coursera, edX
  • Basic HTML and CSS
  • HyperResearch and Atlast.ti (qualitative research)

Typing Speed: 81 words per minute with high accuracy

Languages: Proficient in both spoken and written English, conversant in Mandarin

Certifications

  • Leading Successful Change (December 2023)
  • Advanced AR (November 2021)
  • Augmented Reality Stage One (October 2021)
  • Gamification Surveyor (October 2021)
  • Storyline Escape Room (September 17, 2021)
  • Storyline 360 Stage One (August 13, 2021)
  • Camtasia Interactive Video Stage One (July 25, 2021)
  • Enterprise Instructional Designer May2021 (May-June 2021)
  • Audacity Audio Editing Like a Pro (May 2021)
  • Moodle Journeyman March (Apr 2021)
  • Moodle Admin Basics (Mar 2021)
  • ACUE Effective Teaching Practices (June 2018)

Academic Background

University of Kansas (KU), USA (2009–2014)
PhD in Educational Leadership and Policy Studies, with an emphasis in Educational Technology
Thesis: Model for Researching Parent Engagement in Academic Support-Focus on Students With Disabilities
Thesis Advisors: Dr. Edward Meyen and Dr. Lee Young-Jin

University of Kansas (KU), USA (2007-2009)
Master of Science in Education with an emphasis in Educational Technology
Project: Software Evaluation of OpenSophie
Project Advisor: Dr. Lee Young-Jin

Nanyang Technological University (NTU), Singapore (2000-2003)
Bachelor of Business, Human Resource Consulting 2nd lower Honors
Group Thesis: Strategic alliances in the pharmaceutical industry

Conferences & Publications

Conference Presentations

Presenter, Gan, S. and Slupianek, C. (2018, Sep). Course, Unit, and Assignment Alignment Map. Presentation at the dotEDU conference, Missouri.

Presenter, Gan, S. and Burkart, M. (2018, Aug). Course Alignment Process in Backward Design. Presentation at the Colleague 2 Colleague, SIDLIT conference, Kansas.

Publications

Gan, S., & Meyen, E. (2022). A Qualitative Approach to Researching the Evolution of an Innovation through the 20-Year Lens of an R&D Unit in Online Instruction. American Journal of Qualitative Research, 6(2), 174-194. https://doi.org/10.29333/ajqr/12157

Gan, S. (2014) Model of parent engagement in academic support: Focus on students with Disabilities. University of Kansas, Proquest, UMI Dissertations Publishing, 2014. 3633814.

Gan, S., & Khuvasanond, K. (2014). A systematic review of Direct Instruction Programs 2000-2010: 7 Components of Instruction. Journal of Research Methodology, 23(3), 259-280.

Conference Full Paper

Gan, S., & Lee, Y. J. (2012, June). Pre-service Teachers and Technology: Authentic Activities in a Cognitive Apprenticeship Framework. In World Conference on Educational Multimedia, Hypermedia and Telecommunications (Vol. 2012, No. 1, pp. 2124-2133).

Conference Poster

Gan, S., Khuvasanond, K., Harris, Angela M., “A Synthesis of Direct Instruction Programs Post 2000.” Poster presented at 7th Annual KU Professionals for Disability and School of Education Graduate Student Research Conference. April 1 2011, University of Kansas

Volunteer Experiences

Audio Reader / Telephone Reader Volunteer Summer 2024 – Present

Lucky 13 Rescue Oct 2023 – Present
Volunteer with administrative tasks, flyer graphic updates, data entry as needed.

Lawrence Parks and Recreation 2015 – 2020
Computer instructor for seniors (LPRD PC 101 and PC 102)

Volunteer face painter 2014 – 2019

Independence Inc 2014 – Oct 2016
One-to-one computer instructor

Grassland Heritage Foundation 2014 – Dec 2017
Newsletter layout with Microsoft Publisher